You may exchange items within 7 days. We’ll pay the return shipping costs if the exchange is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your store credit within 3 days of us receiving the item(s). If you need to exchange an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your credit once we’ve received and processed the exchanged item.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping option you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping is based on flat rates:
Canada Post Expedited Parcel: $8.00
Canada Post Xpresspost: $14.00
British Columbia, Saskatchewan, & Manitoba
Canada Post Expedited Parcel: $10.00
Canada Post Xpresspost: $15.00
Yukon, Northwest Territories, Nunavut, Quebec, Ontario
Canada Post Expedited Parcel: $13.00
Canada Post Xpresspost: $18.00
New Brunswick, Newfoundland, Nova Scotia, Prince Edward Island
Canada Post Expedited Parcel: $14.00
Canada Post Xpresspost: $20.00
Expedited Parcel: $18.00
Express Post: $30.00
Worldwide shipping is determined upon checkout.
Please note that packages that are larger in size, weight, and value may have additional shipping costs.